What We Collect and Why We Use It
When you open an account with us, we collect your name, contact details, and the payment method you use — whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX. We use this to verify your identity, process fund movements and keep your account
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history accurate. Session data — device type, browser signals, pages visited — helps us spot unusual login patterns and protect your wallet from unauthorised access. We do not sell your personal data to third parties. Payment data tied to your Touch 'n Go eWallet or GrabPay
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activity is shared only with the payment processor completing that specific transaction. Where local law in Malaysia requires us to retain certain records, we keep them for the period the law specifies and no longer. Access to your account data is restricted to staff whose roles
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require it. All data transfers between your device and our servers are encrypted. If you access the platform from Kuching or any other part of Malaysia, the same data-handling rules apply — eligibility and local obligations depend on what local law permits in your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.